How to Fax an Insurance Company
Send your claim forms, appeals, and documents to any insurance company from your phone in about two minutes. $2.99 per fax. No account, no subscription.
Send Your Fax NowIf your fax is not delivered, you are not charged.
Why insurance companies still ask for faxes
Insurance paperwork still moves by fax every day. Denial letters print a fax number for appeals, claims departments ask for supporting documents by fax, and agents dictate fax numbers over the phone. If your insurer just told you to fax something, you are in the right place. You do not need a fax machine and you do not need a subscription. You can send it from your phone right now.
What people fax to insurance companies
- Claim forms and supporting documents.
- Appeal letters after a denial, with the paperwork that backs them up.
- Proof of loss forms and repair estimates.
- Medical bills and statements for a health claim.
- FMLA, disability, and leave paperwork.
- Cancellation requests and policy changes you want in writing.
Which fax number do I use?
Use the fax number printed on your letter, denial notice, or claim paperwork, or ask your agent or the claims department for the right one. Insurance fax numbers are often specific to a department, and the claims department and the appeals department may not share a number.
How it works
Take a photo of your documents with your phone camera, or upload them from your camera roll.
Add a cover page with your claim or policy number. Fill out one quick form and we take care of the layout and details.
Preview every page. Retake a photo or adjust pages before anything goes out.
Enter the fax number from your letter or your agent. We check that the line is valid.
Pay $2.99 and send. If your fax is not delivered, you are not charged.
Why ProntoFax
- Flat $2.99 per delivered fax, no subscription
- No account or sign-up required
- We validate the fax line before you pay
- No charge if your fax does not go through
- Email receipt with a copy of exactly what was sent
- Works in English and Spanish
Questions about faxing an insurance company
Can I fax my insurance company from my phone?
Yes. ProntoFax turns your photos or files into a real fax and delivers it over the phone network, the same way a fax machine would. The insurer receives a normal fax.
What fax number should I use?
Use the number printed on your letter, denial notice, or claim paperwork, or call and ask. Insurers often have separate fax numbers for claims, appeals, and billing, so the one on your own paperwork is the right one.
Should I include my claim number?
Yes. Put your claim or policy number on the cover page and on your documents if the insurer asked for it there. It is how the fax gets matched to your file on their end.
I have a deadline. How do I show when I sent it?
Once your fax is delivered, we email you a receipt with a copy of exactly what was sent and the delivery time. That gives you a record of what you sent and when you sent it.
Do I need an account?
No. There is nothing to sign up for. You pay $2.99 for the fax you send, and that is it.
What happens if my fax fails?
Your card is only charged after your fax is delivered. If it does not go through, the payment is released and you can try again.
How many pages can I send?
Up to 25 pages per fax, including the cover page. That covers most claim packets and appeals.