How do I fax documents to an insurance company?
With ProntoFax you can fax claims, forms, and supporting documents to an insurance company from your phone for $2.99 flat, with no subscription and no account. Photograph the paper or upload a PDF, enter the insurer's fax number, and you pay only when delivery is confirmed.
Why insurers use fax
Insurance companies still rely on fax for claims, appeals, prior authorizations, and proof-of-loss documents. A fax number is often the fastest way to get paperwork into a claim file with a dated record.
Faxing also gives you a timestamped confirmation that the insurer received your documents, which matters when a claim has a deadline.
What to include with a claim
Add a cover sheet with your name, policy or claim number, and what you are sending, for example “Proof of loss” or “Appeal”. Write the claim number on every page so nothing is misfiled.
Include only the pages the insurer asked for, in the order they requested. Keep a copy of everything you send.
Deadlines and proof of delivery
Claim and appeal windows are strict. Send before the deadline and confirm the insurer’s time zone. A fax is generally treated as received when the machine confirms it.
ProntoFax charges your card only after delivery is confirmed and emails you a receipt with the delivery time. Keep that receipt with your claim records.
How to fax an insurer with ProntoFax
Add your pages
Photograph each page or upload a PDF. Put your cover sheet first. Up to 25 pages per fax.
Enter the insurer's fax number
We check the line before you pay, so you know it can receive.
Pay $2.99. Held, not charged.
Your card is authorized only. No account to create.
Get your delivery receipt
We email a receipt with the delivery time for your claim records.
Insurance fax questions
Can I fax an insurance claim from my phone?
Yes. Photograph each page with ProntoFax or upload a PDF, then send for $2.99. No scanner or computer needed.
How do I prove the insurer received my documents?
Your card is charged only after the receiving machine confirms delivery, and ProntoFax emails a receipt with the delivery time. Keep it with your claim file.
What if my claim is more than 25 pages?
ProntoFax sends up to 25 pages per fax and does not split documents. Send the rest as a second fax and label each cover sheet, for example “Fax 1 of 2”.
Do I need an account?
No. Enter the insurer’s fax number, pay $2.99, and your receipt arrives by email.