How do I fax documents to a doctor's office?
With ProntoFax you can fax medical records, referrals, and forms to a doctor's office from your phone for $2.99 flat, with no subscription and no account. Photograph the paper or upload a PDF, enter the office's fax number, and you pay only when delivery is confirmed.
Why doctors still use fax
Healthcare runs on fax because it creates a direct, auditable record between offices without a shared portal. Medical records, referrals, prior authorizations, and lab forms are still routinely sent this way.
Fax is also treated as an acceptable way to send protected health information between providers. That is why a clinic will often ask you to fax a form rather than email it.
What to include
Send a short cover sheet with your full name, date of birth, and the reason for the fax, for example “Records release” or “Referral to Dr. Smith”. Add a callback number so the office can reach you.
Put your date of birth on each page if the form asks for it. If you are releasing records, include the signed authorization page the office requires.
Sending records and forms
Photograph each page in good light and ProntoFax will straighten and sharpen it into a clean, fax-ready document. Up to 25 pages per fax. There's no auto-splitting. For a longer record, send it as separate faxes.
Your card is charged only after the office's machine confirms delivery, and ProntoFax emails you a receipt. Keep it in case you need to confirm the office received your paperwork.
How to fax a doctor with ProntoFax
Add your pages
Photograph each page or upload a PDF. Put your cover sheet first. Up to 25 pages per fax.
Enter the office's fax number
We check the line before you pay, so you know it can receive.
Pay $2.99. Held, not charged.
Your card is authorized only. No account to create.
Get your delivery receipt
We email a receipt with the delivery time once the office receives it.
Doctor fax questions
Can I fax medical records from my phone?
Yes. Photograph each page with ProntoFax or upload a PDF, then send for $2.99. No scanner or computer needed.
Is fax a safe way to send health information?
Fax is widely used between healthcare providers to send protected health information because it goes point to point. Still, only send records you are comfortable sharing, and confirm the fax number first.
What if my records are more than 25 pages?
ProntoFax sends up to 25 pages per fax and does not split documents. Send the rest as a second fax and label each cover sheet, for example “Fax 1 of 2”.
How do I know the office got my fax?
Your card is charged only after the receiving machine confirms delivery. ProntoFax then emails you a receipt with the delivery time.